State Farm® Insurance Agent Rob Bassett

"Super friendly always smiling!!! Rob Bassett makes you feel welcome as soon as you come through the door. And super helpful… Nikki is awesome especially when the company that contracts me out has the most ridiculous automated system for submitting proof of insurance certificates and we painstakingly have to re submit over and over. She got it sorted out perfectly!"

"Out of three State Farm agents over the years, I must commend Rob Bassett State Farm for being the most reliable insurance agent that best fits my needs. Every associate takes special care with my policies and very much down to earth. I am at home when it comes to the personable experience that this agent projects onto their clients. Thank you Rob Bassett and Associates for taking care of me and my family!"

"Excellent service and the people are awesome!! The prices are competitive, enough so that I left another insurance company to come to State Farm and the services of Rob Bassett and company. I wish to personally recognize Star and Nikki for their outstanding service for me."

"I used to work for Rob Bassett. I still have my insurance with him even after leaving and moving almost 3 hours away. I have nothing but respect for Rob and he treated me like family. As far as insurance goes I don’t care if we move across the State we will stay with Rob. I know we can count on him to tell us the truth not just what we want to hear. His staff is always there when I need them. My son is in college now and has his own insurance with Rob and it gives me 100% peace of mind if he needs anything Rob will take care of him. If you want someone to be straight with you and make sure that everything you work hard for is properly insured, Rob Bassett is the one for your insurance needs."

"I had a seamless experience moving my auto and home insurance to Rob Bassett State Farm Insurance Agency. I received wonderful customer service from Rob who took care of me immediately and made me feel very confident with my decision to change agencies. His staff is just as helpful. I highly recommend this top-notch insurance agency. I know Rob and everyone at State Farm Insurance in Longview, Texas will take good care of me. Thank you all!"

"We have had no at fault claims on our policy. Just a couple of comp claims and we filed a claim recently for another comp claim that again wasn’t our fault at all and it was denied. We have been with State Farm for over 10 years and before that we were on our parents policy. As much as we hate to do we are shopping around and so is the rest of our family. Found insurance so much cheaper too. If we leave they are going to lose 6 cars, motor home, homeowners and rental dwelling life policies and more. Being loyal in the game of insurance has no benefits. Forget like a Good neighbor. More like a bad one. Very disappointed!"

"Cant say its Robs fault him and his staff have always been good but after 21 years of being a client with statefarm they have decided to not cover my vehicles anymore. Needless to say I had house insurance with them too. I had a couple of bad wrecks in a couple of months (neither deemed my fault.) Along with the rest of my record for the past five years which was a couple of other wrecks and a a couple of speeding tickets they decided I was costing them to much money. Havent missed a payment in 21 years.... like a good neighbor my eye"

"Prior to my introduction to this "office", my relationship with State Farm lasted longer than my parents' marriage. In my short time as a client of Rob Bassett's, Rob personally accused me of being a liar, and my auto insurance was canceled without WARNING OR NOTIFICATION and I was never reimbursed for the policy where my payments were lost and then "rediscovered." Geico can stop spending millions on marketing and simply link curious clients to this office. Update: Rob reached out to me. Unfortunately, it's 3 years too late. Nice to know things haven't change."